Privacy Policy
Wanderwild by Palm to Pine, LLC Privacy Policy
Last updated January 1, 2020
This website is operated by Wanderwild, a brand owned and operated by Palm to Pine, LLC. Throughout the website(s), the terms “we”, “us” and “our” refer to Wanderwild and Palm to Pine, LLC, offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website(s), including but not limited to wanderwild.com, purchase our goods or services, or engage with us on social media platforms, as well as your rights to the information we collect.
Please read this Privacy Policy carefully. We will notify of any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication to our website, and you waive specific notice of any changes to the Policy by continuing to use and access our website(s). By continuing to use our website(s), you accept any changes to any revised Privacy Policy as posted.
To request we update or delete your information, please contact us at hello@wanderwild.com.
PERSONAL INFORMATION WE COLLECT
We collect a variety of information from you when you visit our website(s), make purchases, or interact with us on social media. By clicking on any link on this site, you are accepting this Privacy Policy and consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our business interests. The information we collect may include:
Personal Data: Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information such as your age or gender. You consent to giving us this information by providing it to us voluntarily on our website(s). You provide some of this information when you register with or make purchases from our website. You may also provide this information by participating in various activities associated with our website(s), including contacting us with questions, or participating in community discussions, or commenting on blog posts. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website(s) or from making purchases.
Derivative Data: Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view.
Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processors, Shopify Payments, Amazon Pay, and PayPal. You should review these processors’ privacy policies, which can be found on their websites, to determine how they use, disclose and protect your financial data. We do not control how these processors’ store or use your data and we are not liable for the protection of your content given to the processors.
Social Networking Data: We may access personal information from social networking sites and apps, including Pinterest, Instagram, Facebook, Linkedin, Twitter, Snapchat or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site or app settings and change your privacy settings. We disclaim any third-party data use or protection with the social networking sites and apps, you should review their privacy policies, which can be found on their websites, to determine how they use, disclose and protect your personal information.
Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
Other data: On occasion, you may give us additional data in order to enter into a contest, promotional giveaway, event, or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such an opportunity.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
HOW WE USE YOUR INFORMATION
Your information allows us to offer you certain products and services, including the use of our website(s), to fulfill our obligations to you, to customize your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and either use it directly to fulfill a product or service or transmit it to a third-party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests.
Specifically, we may use the information and data described above to:
• Create and administer your account;
• Deliver any products or services purchased by you;
• Correspond with you;
• Process payments or refunds;
• Contact you about new offerings that we think you will be interested in;
• Interact with you via social media;
• Send you a newsletter or other updates about our company or website;
• Deliver targeted advertising;
• Request feedback from you;
• Notify you of updates to our product and service offerings;
• Administer contests or giveaways;
• Generate a profile that is personalized to you, so that future interactions with our website will be more personal;
• Compile anonymous statistical data for our own use or for a third-party’s use;
• Prevent fraudulent activity on our website;
• Analyze trends to improve our website and offerings.
WHY WE DISCLOSE YOUR INFORMATION
We may share your information with third parties in certain situations. In particular, we may share your data with third party processors as needed to serve our legitimate business interests, which include administration of our website, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and website, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your Consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.
The following are specific reasons why we may share your information.
Third Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery, product personalization, product fulfillment, and customer service. For more information, see the “Processing Your Information” Section below.
By Law: We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company: We may use your information to protect our company, including to investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Third-party Marketing: We may disclose your information to certain third parties as listed on our website pertaining to giveaways for the purpose of enabling them to contact you so that they can offer you relevant goods and services.
Affiliates: We may share your personal information with our business affiliates who promote our product(s) and/or service(s) for a commission fee. We require our affiliates to honor this Privacy Policy. They are not allowed to spam you and must disclose they are an affiliate for us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to hello@wanderwild.com.
Sale or Bankruptcy: In the event that Palm to Pine LLC, or one of its brands, is sold, goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by our Privacy Policy and may have its own. You will be notified in the event that Palm to Pine LLC, or one of its brands, is sold, goes out of business or enters bankruptcy.
Interaction with others: If you interact with others on our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts.
Online postings: When you post online, your posts may be viewed by others, and we may distribute your comments outside the website.
External Links: Our website may include hyperlinks to other websites not controlled by us. We suggest you exercise caution when clicking on a hyperlink. Although we use reasonable care in including a hyperlink on our own web page, we do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences you suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the Policies of those third party websites before interacting with them or making purchases. They may collect different information and by different methods than we do.
Other purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company.
TRACKING TECHNOLOGIES
Cookies, Log Files and Web Beacons: Like many websites, we make use of log files. These files log visitors to the website(s) – generally through a standard procedure by hosting companies’ analytics services. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.
We also use cookies, which are small text files sent to us by your computer, and web beacons to store certain information. We may use cookies to authenticate your identity, to determine if you are logged onto our website(s), for personalization, for security, for targeted advertising, and/or for analysis of the performance of our website and services. For example, cookies allow us to serve content to you based on what you have read on our website(s) in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our website(s). For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use or make purchases from our website(s). More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. By continuing to use our website(s) and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this policy.
In addition, we may use third-party software to post advertisements on our website(s) to oversee marketing or email campaigns or manage other company initiatives. The third party software may use cookies or similar tracking technology. We have no control over these third parties, how they management your information or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
WEBSITE ANALYTICS
We may partner with third party analytic companies, including Shopify Analytics, Google Analytics, WordPress Analytics, and EasyPost. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
PROCESSING YOUR INFORMATION
For the most part, we do not process your information in-house, but give it to third party processors for processing. For example, when PayPal takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third party processor, as we do not have the capability to perform these functions. More detail on third party processing is detailed below.
However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, and our need to conduct our legitimate business interests. Our purposes in processing this information, if we do, is to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to be able to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:
• Data associated with your account, such as your name, address, email address and payment information;
• Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what you viewed;
• Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details;
• Data that you provide us in the course of using our services;
• Data that you post on our website, such as comments or responses to blogs;
• Data that you submit to us when you make an inquiry regarding our website or offerings;
• Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information;
• Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information;
• Data that you submit to us via correspondence, such as when you email us with questions;
• Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.
DATA RETENTION
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You may request that we delete your data at any time by emailing hellow@wanderwild.com. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
SECURITY OF YOUR INFORMATION
We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us.
By consent to this Privacy Policy, you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.
We will notify you promptly any known breach of our security systems or your data which might expose you to serious risk.
CHILDREN
This website is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 13. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 16 including minors under the age of 13, please contact us so that we may delete that data.
YOUR RIGHTS
You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.
Update Account Information: You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at hello@wanderwild.com
Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you, and for what purposes. You also have the right to confirmation of whether we process your data or deliver your data to third party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others.
Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.
Request a Copy of Data: You have the right to request a digital copy of the data that we hold about you. Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
Transfer Your Data: You have the right to request that we gather and transfer your data to another controller, in a commonly used and machine-readable format, unless doing so would cause us an undue burden.
Delete All Data: You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of your account with us and you may have limited or no use of our website.
Emails And Communications: You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at hello@wanderwild.com.
Marketing Communications: You may opt out of receiving any third-party marketing communications or having your personal information used for marketing purposes. You may do this by contacting us at hello@wanderwild.com.
Processing: You may, in some circumstances restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt out of any processing of your data altogether. Note however that doing so may result in the termination of your account and loss of access to our website.
Complaints: You have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law.
CALIFORNIA CUSTOMER PRIVACY RIGHTS
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
NEWSLETTER PRIVACY
We offer the opportunity for you to volunteer certain information to us that is used for email communication and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell your information to third parties.
LINKS TO THIRD-PARTY WEBSITES
Our website(s) may contain links to websites operated and maintained by third-parties. We have no control over these websites, the information they collect or how it is stored and as such, the privacy policies on these websites may differ from our Privacy Policy. You access such linked websites at your own risk and should accordingly read their privacy policy before disclosing any of your information on such websites.
SEVERABILITY
If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
ENTIRE AGREEMENT
The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website(s).
GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Colorado, United States of America.
Last updated January 1, 2020
This website is operated by Wanderwild, a brand owned and operated by Palm to Pine, LLC. Throughout the website(s), the terms “we”, “us” and “our” refer to Wanderwild and Palm to Pine, LLC, offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website(s), including but not limited to wanderwild.com, purchase our goods or services, or engage with us on social media platforms, as well as your rights to the information we collect.
Please read this Privacy Policy carefully. We will notify of any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication to our website, and you waive specific notice of any changes to the Policy by continuing to use and access our website(s). By continuing to use our website(s), you accept any changes to any revised Privacy Policy as posted.
To request we update or delete your information, please contact us at hello@wanderwild.com.
PERSONAL INFORMATION WE COLLECT
We collect a variety of information from you when you visit our website(s), make purchases, or interact with us on social media. By clicking on any link on this site, you are accepting this Privacy Policy and consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our business interests. The information we collect may include:
Personal Data: Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information such as your age or gender. You consent to giving us this information by providing it to us voluntarily on our website(s). You provide some of this information when you register with or make purchases from our website. You may also provide this information by participating in various activities associated with our website(s), including contacting us with questions, or participating in community discussions, or commenting on blog posts. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website(s) or from making purchases.
Derivative Data: Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view.
Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processors, Shopify Payments, Amazon Pay, and PayPal. You should review these processors’ privacy policies, which can be found on their websites, to determine how they use, disclose and protect your financial data. We do not control how these processors’ store or use your data and we are not liable for the protection of your content given to the processors.
Social Networking Data: We may access personal information from social networking sites and apps, including Pinterest, Instagram, Facebook, Linkedin, Twitter, Snapchat or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site or app settings and change your privacy settings. We disclaim any third-party data use or protection with the social networking sites and apps, you should review their privacy policies, which can be found on their websites, to determine how they use, disclose and protect your personal information.
Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
Other data: On occasion, you may give us additional data in order to enter into a contest, promotional giveaway, event, or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such an opportunity.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
HOW WE USE YOUR INFORMATION
Your information allows us to offer you certain products and services, including the use of our website(s), to fulfill our obligations to you, to customize your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and either use it directly to fulfill a product or service or transmit it to a third-party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests.
Specifically, we may use the information and data described above to:
• Create and administer your account;
• Deliver any products or services purchased by you;
• Correspond with you;
• Process payments or refunds;
• Contact you about new offerings that we think you will be interested in;
• Interact with you via social media;
• Send you a newsletter or other updates about our company or website;
• Deliver targeted advertising;
• Request feedback from you;
• Notify you of updates to our product and service offerings;
• Administer contests or giveaways;
• Generate a profile that is personalized to you, so that future interactions with our website will be more personal;
• Compile anonymous statistical data for our own use or for a third-party’s use;
• Prevent fraudulent activity on our website;
• Analyze trends to improve our website and offerings.
WHY WE DISCLOSE YOUR INFORMATION
We may share your information with third parties in certain situations. In particular, we may share your data with third party processors as needed to serve our legitimate business interests, which include administration of our website, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and website, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your Consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.
The following are specific reasons why we may share your information.
Third Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery, product personalization, product fulfillment, and customer service. For more information, see the “Processing Your Information” Section below.
By Law: We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company: We may use your information to protect our company, including to investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Third-party Marketing: We may disclose your information to certain third parties as listed on our website pertaining to giveaways for the purpose of enabling them to contact you so that they can offer you relevant goods and services.
Affiliates: We may share your personal information with our business affiliates who promote our product(s) and/or service(s) for a commission fee. We require our affiliates to honor this Privacy Policy. They are not allowed to spam you and must disclose they are an affiliate for us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to hello@wanderwild.com.
Sale or Bankruptcy: In the event that Palm to Pine LLC, or one of its brands, is sold, goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by our Privacy Policy and may have its own. You will be notified in the event that Palm to Pine LLC, or one of its brands, is sold, goes out of business or enters bankruptcy.
Interaction with others: If you interact with others on our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts.
Online postings: When you post online, your posts may be viewed by others, and we may distribute your comments outside the website.
External Links: Our website may include hyperlinks to other websites not controlled by us. We suggest you exercise caution when clicking on a hyperlink. Although we use reasonable care in including a hyperlink on our own web page, we do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences you suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the Policies of those third party websites before interacting with them or making purchases. They may collect different information and by different methods than we do.
Other purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company.
TRACKING TECHNOLOGIES
Cookies, Log Files and Web Beacons: Like many websites, we make use of log files. These files log visitors to the website(s) – generally through a standard procedure by hosting companies’ analytics services. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.
We also use cookies, which are small text files sent to us by your computer, and web beacons to store certain information. We may use cookies to authenticate your identity, to determine if you are logged onto our website(s), for personalization, for security, for targeted advertising, and/or for analysis of the performance of our website and services. For example, cookies allow us to serve content to you based on what you have read on our website(s) in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our website(s). For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use or make purchases from our website(s). More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. By continuing to use our website(s) and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this policy.
In addition, we may use third-party software to post advertisements on our website(s) to oversee marketing or email campaigns or manage other company initiatives. The third party software may use cookies or similar tracking technology. We have no control over these third parties, how they management your information or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
WEBSITE ANALYTICS
We may partner with third party analytic companies, including Shopify Analytics, Google Analytics, WordPress Analytics, and EasyPost. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
PROCESSING YOUR INFORMATION
For the most part, we do not process your information in-house, but give it to third party processors for processing. For example, when PayPal takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third party processor, as we do not have the capability to perform these functions. More detail on third party processing is detailed below.
However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, and our need to conduct our legitimate business interests. Our purposes in processing this information, if we do, is to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to be able to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:
• Data associated with your account, such as your name, address, email address and payment information;
• Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what you viewed;
• Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details;
• Data that you provide us in the course of using our services;
• Data that you post on our website, such as comments or responses to blogs;
• Data that you submit to us when you make an inquiry regarding our website or offerings;
• Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information;
• Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information;
• Data that you submit to us via correspondence, such as when you email us with questions;
• Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.
DATA RETENTION
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You may request that we delete your data at any time by emailing hellow@wanderwild.com. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
SECURITY OF YOUR INFORMATION
We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us.
By consent to this Privacy Policy, you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.
We will notify you promptly any known breach of our security systems or your data which might expose you to serious risk.
CHILDREN
This website is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 13. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 16 including minors under the age of 13, please contact us so that we may delete that data.
YOUR RIGHTS
You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.
Update Account Information: You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at hello@wanderwild.com
Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you, and for what purposes. You also have the right to confirmation of whether we process your data or deliver your data to third party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others.
Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.
Request a Copy of Data: You have the right to request a digital copy of the data that we hold about you. Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
Transfer Your Data: You have the right to request that we gather and transfer your data to another controller, in a commonly used and machine-readable format, unless doing so would cause us an undue burden.
Delete All Data: You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of your account with us and you may have limited or no use of our website.
Emails And Communications: You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at hello@wanderwild.com.
Marketing Communications: You may opt out of receiving any third-party marketing communications or having your personal information used for marketing purposes. You may do this by contacting us at hello@wanderwild.com.
Processing: You may, in some circumstances restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt out of any processing of your data altogether. Note however that doing so may result in the termination of your account and loss of access to our website.
Complaints: You have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law.
CALIFORNIA CUSTOMER PRIVACY RIGHTS
The State of California has established its own unique regulations that apply to California residents under the California Consumer Privacy Act (“CCPA”). If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third-party marketers, and the names and addresses of each third-party to whom we disclose your data. If you are a California resident and would like to make such a request, please contact us at 866-855-7256 or email at hello@wanderwild.com.
You can also request that we delete your personal information. We may, however, not immediately delete all of your personal information if one of the following conditions applies:
- To complete an order or transaction for which we collected personal information to provide a good or service requested by you;
- To detect a data security issue or incident;
- To protect us against any fraudulent or illegal activities, or to comply with applicable laws or legal obligations;
- For internal use, in a lawful manner, to support reasonable business operations.
Please note that if we delete your personal information upon your request, some of our services will not continue to be available. Some examples are order return processing, online account preferences, loyalty programs, previous order history, recalls, gift cards, marketing communications, and marketing opt-outs.
To submit a request to delete your customer information, please call 855-866-7256 or email hello@wanderwild.com.
If you are a California resident and under the age of eighteen (18), you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website(s), we may not be able to completely remove that data from our systems.
Non-discrimination: We will not discriminate against you for exercising any of your rights under CCPA and will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods if you exercise any of your CPPA Rights
INTERNATIONAL CUSTOMERS & EUROPEAN RESIDENTSFor international customers, any questions or concerns regarding the use or disclosure of your information should be directed to us by calling 866-855-7256 or emailing hello@wanderwild.com.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
NEWSLETTER PRIVACY
We offer the opportunity for you to volunteer certain information to us that is used for email communication and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell your information to third parties.
LINKS TO THIRD-PARTY WEBSITES
Our website(s) may contain links to websites operated and maintained by third-parties. We have no control over these websites, the information they collect or how it is stored and as such, the privacy policies on these websites may differ from our Privacy Policy. You access such linked websites at your own risk and should accordingly read their privacy policy before disclosing any of your information on such websites.
SEVERABILITY
If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
ENTIRE AGREEMENT
The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website(s).
GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Colorado, United States of America.
